April 2013

Top 7 Hidden SAP Support Expenses: #3 - #5

Top 7 Hidden SAP Support Expenses: #3 - #5

Last week I discussed SAP support costs #1 and 2: Water cooler creep and Upgrades. This week I will be covering costs #3-5. These points focus mainly on employee effectiveness and productivity. Please leave any comments below if you agree/disagree or have some additional thoughts on these 3 bottom-line-sucking costs if not properly managed.

#3: Maintaining Employee Training & Certification