The Edge Blog: Insights on business transformation, practical applications and everything in between

Just Start Your Project? No Way!: Flagstones for a Solid Project Launch 1 of 3

Just Start Your Project? No Way!: Flagstones for a Solid Project Launch 1 of 3

Have you ever worked on a project where someone in charge said, “Start. Just start.  We need results as fast as we can.  Pull a team together and get moving.  I’ll check back with you in two weeks to look at your progress.”?  I have.

We all know – well, all but the person who said this – that this is not the right path to success for anything but emergent situations.  It may be a way to get quick action and involvement, but it does not include those ingredients that are the magic for sustainable results:

The Perils of Problem Management (Root Cause Analysis)

The Perils of Problem Management (Root Cause Analysis)

Whether in IT or Business Process Improvement, it is inevitable that serious improvement efforts will embark on some sort of Root Cause Analysis work or program.  I am a huge fan of what I call “Real Root Cause Analysis.”  The reason I make this name distinction (which I made up myself) is that every so often, managers and employees alike fall into traps when implementing this particular type of process.  Whether it is LEAN RCFA (Root Cause Failure Analysis), or ITIL Problem Management, the perils are the same.  Here’s a quick list of Perils to avoid when implementing such a process, or even in doing a one-time analysis.

The Fish Always Begins to Stink from the Head

The Fish Always Begins to Stink from the Head

The Italians say: “The fish always begins to stink from the head.”

As a lean practitioner, the phrase "…in a value stream map, the most important of the three flows is the information flow…” is sure to be familiar.  I ask myself, are we married to this idea when trying to improve a value stream?

Emission Reduction in Logistics: A Positive Impact on the Company's Supply Chain

Emission Reduction in Logistics: A Positive Impact on the Company's Supply Chain

Sustainability practices were once adopted as a voluntary undertaking by firms to match the “Corporate Social Responsibility” agenda, catering towards specific stakeholders and consumers. Now, sustainability is creating tangible bottom line benefits in Heavy Manufacturing and the Fast Moving Consumer Goods industries.

Today, such practices have started transforming companies’ Supply Chains turning them into more cost effective, lean and profitable businesses and market differentiators.

Adversity or Opportunity? Pt. 2 of 3

Adversity or Opportunity? Pt. 2 of 3

In the first article of my Perfect Storm series, I referenced the wave of retirements set to affect most public sector organizations.  Many agencies expect to lose 20 percent or more of their work forces this year. In this article, I will dive deeper into the influencing factors and resulting challenges of the staffing exodus.

Let me begin by saying I am convinced governmental organizations are full of smart, energetic, and well-meaning people.  Why, then, is there a commonly held perspective of governmental employee performance being less than positive?  I believe the root cause of this perspective directly affects a number of important factors. These factors include the three Rs of survival:

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