Supply Chain Management

Supply Chain Management: Optimized Chain = Greater Customer Value

The old thinking is that if a company had control within its “four walls,” operations were smooth, costs were controlled, and customers were happy. Brick by brick these walls came down - due to numerous external factors that extended the impact on the business and the impact of internal decisions. Now, increased competition, global markets, rapidly changing customer demands and world economical factors have activated a wrecking ball of external business forces.

Companies who focus all of their attention only within their now imaginary walls are wondering why they are having capacity issues, inventory surplus, transportation problems, difficulty with aftermarket sales and more. The reason is that value chains are now made up of large networks, and the focus has to extend to all contributors in that value chain regarding not only the physical flow of materials, but the virtual flow of information. (Click here to see the vast amounts of data in the stages of the supply chain)

Customer value is the product of the cumulative effort of the multitude of players within the supply chain. Every weak link in that chain diminishes customer value. The most successful global companies today construct business strategies that include all members of the supply chain throughout the entire product lifecycle – from choosing suppliers to aftermarket services as well as optimizing their suppliers' performance for increased quality and efficiency.

Your Supply Chain Partner

CGN Global has 20+ years of experience managing end-to-end supply chains for Fortune 500 companies. We transform the way organizations produce, move and monitor parts and products through their supply chains, providing them with an advantage that are extremely difficult for competitors to emulate. CGN partners with organizations of all types in complete Supply Chain Management to maximize efficiency and effectiveness using Lean practices and architect an agile value chain to continually bring world-class value to their customers.

For more information on our Supply Chain Management capabilities, please contact:

Rick Diefenderfer
Associate Partner
Office: 630.386.2705
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