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Improving Aftermarket Sales Through Effective Supply Chain Designs

Aftermarket sales and services is a high margin business. Hence the competition is huge and there are wide range of players and service offerings involved. These services include spare parts, maintenance and installation, consulting, training and technical support provided by OEMs, dealers, and third-party suppliers. Customers tend to prefer brands and products that have good aftermarket support and services.

According to Statista, the US automotive aftermarket sales have increased by 36% while the vehicle sales grew by only 12% approximately in the last decade.

The Problem

Leveraging Dashboards in Supply Chain Network Optimization

By Larry Ouyang

Dashboards have been used as a major tool in tracking operational performance with Key Performance Indicators (KPIs) displayed and highlighted on them. With the integration of visual tools, such as Tableau, to the network optimization engine, additional improvements have been incorporated into dashboard development. These improvements visually improve the ease and efficiency of network modeling. Some key benefits include using a dashboard in network optimization are:

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